Watch this one come alive - Conditioning with Jack & Jill Mineral Oil Wax on a Walnut Butcher Block.
Every effort is given to ensure the quality and craftsmanship of your Jack & Jill Board, and with care and proper maintenance, it should last for years and years to come, beautifully!
For both Charcuterie and Cutting boards, there are a few general guidelines:
Charcuterie or Cheese Boards are typically edge grain boards (lengthwise wood grain) and are best as serving boards because they are more susceptible to knife marks and warping with changes in humidity. Shallow scratches and scars may buffed out with a high-grit sandpaper and using Jack & Jill Mineral Oil Wax can usually bring back the intensity of the wood colour and grain. For any twisting or warping, lay flat with crown side up for as long as it takes to correct. For additional correction, try using a heavy item in the middle of board to coax it to flat.
The pieces we classify as Cutting Boards tend to be end grain board (cut ends of the boards) and are very resilient. Knife marks tend to 'heal' themselves with regular care and are much more resistant to scarring. Hand-washing and conditioning with mineral oil will keep these heirloom pieces gorgeous for a long time to come.
Jack and Jill Creations prides itself in quality products built to be beautiful for years to come and worthy of being #CountertopArt. If you experience anything but the highest of quality, please contact us with your concerns: firstname.lastname@example.org
** these are natural creations and will grow and shrink with changes in humidity. They are also very susceptible to damp conditions, such as watermelon left on the cutting board or spongy drying mats that retain a lot of water. We want to ensure customer satisfaction, but do not warranty regular usage or water damage.
Resin and Epoxy covered boards should not be cut on. The epoxy surface will scar and show knife marks (similar to a plastic cutting board). Resin can be washed with soap and water, and is not dishwasher safe. Care for the wood parts as listed above. The epoxy used is always non-toxic and or food-safe grade epoxy resin (depending on the project)
From coasters to mugs to Christmas ornaments, Alcohol Ink has become a fun new product line for Jack & Jill! We focused on finding a non-toxic sealer that would make the mugs Dishwasher safe - and we are happy to report we accomplished that in January of 2021. Not yet knowing the long term durability of this sealer, we can say that it has worked on a number of test cups for 35+ washes without fail. However, dishwasher are very hard on most things, and the longevity of your mug would be greatly increased if a few washings were a more gentle handwashing from time to time.
All sealers are non-toxic and used specifically for the product. Coasters have a matte sealer to help prevent the hot mug from bonding to the coaster, the mugs have a non-toxic dishwasher safe sealer and the ornaments have a scratch resistant acrylic top coat.
*Mugs purchased prior to January 2021 are NOT dishwasher safe. The are handwash only. They are NOT warrantied for replacement for water damage or heat damage caused by soaking or dishwashing.
Food-safe or not, we do not recommend any part of the sealer or the inks be ingested, should it separate from the mug at any time.
Alcohol Inks naturally fade in vibrancy over time. A UV resistant sealer is used to help reduce this fade, but you will likely notice the inks become lighter as the years pass. Keeping mugs, coasters and ornaments out of direct sunlight will definitely help.
Every effort is made to ensure our products are of the highest quality and standards, and are worthy of being #CountertopArt. These are, however, hand painted items. There are imperfections that most definitely will occur. These make the piece unique and are characteristic of handmade items. That being said, if you experience anything but the highest quality, please contact us with your concerns: email@example.com